Donation Guidelines

Our free store runs on the generosity of our community, and we’re deeply grateful for your support. While we welcome donations, please remember that we are not a thrift store. To help us care for our space and volunteers, we kindly ask that you review our donation guidelines before arranging a drop-off.

Before donating:

  • Check our Facebook to see our current needs! These change frequently in response to demands and changing seasons.
  • Wash all items! We do not accept stained, torn, or otherwise damaged goods.
  • Please be mindful of the condition of your donations. If it’s something you wouldn’t wear or use due to its quality, chances are someone else wouldn’t either.
  • When donating clothing, it’s incredibly helpful if items arrive sorted by type, size, and gender. While not required, this small step makes a big difference in helping us stay organized within our limited space.

You can reach us at refugeechicago@gmail.com with any questions about donations.